Key Benefits

Product
  • Standard Based XML
  • Scalable architecture
  • Openness allows interaction with several external resources and switch environment (HLR, TCP/IP, File Access)
  • Full IVR & Call Control (audio playback, recording, prompt inbound and outbound call handling, etc)
  • High Performance allows the telecommunication environment to sustain dynamic loads in real time
  • Fully integration with existing platforms
  • Low investment
  • Very fast service creation and deployment with no effort
  • Friendly and simple, yet powerful graphic interface
  • Wide option of predefined nodes


Operator
  • Operator can build their own IVR services
  • Quick and easy learning of the tool
  • Shorter IVR service creation time
  • Easy integration with external services
  • Growing list of built-in commands which simplify service creation
  • Introducing new IVR services in the market, increases revenue and reduces churn


Customer
  • New IVR services are available sooner
  • Due to easy service development, users can enjoy more feature rich IVR services like infotainment services, VoiceMail and more, with lower tariffs


   
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IVR SCE


IVR with Service Creation Environment

Ensuring a telecommunications infrastructure open to change, scalable and easy to manage is essential in today's markets.

IVR Service Creation Environment faces this challenge letting carriers, network operators and system integrators create and deploy new and original IVR services fast and cost effective, controlling and safeguarding investments in equipment and applications.

Product description

IVR Service Creation Environment includes a IVR Service Builder (part of IMIX Service BuilderR) and an Application Server for developing and deploying new IVR services. IVR Service Builder is a graphical user interface for create services easily, and it uses the Application Server to interact with the IVR engine, HLR, etc.

These tools make the perfect solution, ensuring flexibility to create the application and be reconfigured easily for a diverse range of services.

Examples of IVR services that can be created are:
  • Voice Mail
  • IVR Infotainment
  • Prepaid Services (Prepaid accounts, Calling Cards, Balance inquire)
        If you have any question, please contact us.