PRESS RELEASES
IN Switch is awarded in "Arroba Festival Awards 2004" held in Montevideo, Uruguay on December 14th 2004


3GSM World Congress 2005
Learn about the greatest GSM Worldwide Exhibition - 14th - 17 th February 2005 at Cannes, France

 
      Solutions | IVR managed services & Service Bureau

IN Switch Solutions is a leading provider of IVR (Interactive Voice Response) managed services. We take great pride in providing the most innovative and cost effective IVR service solutions in the industry. We deliver value to our clients by providing a complete solution, which includes: planning, development, implementation, hosting and maintenance.

Our business objective is to ensure that your IVR programs and applications are available to your callers 24/7, that you have real-time access to your information, and that you can instantly measure your program's activity and results in real-time. In order to achieve our objectives we operate multiple state of the art IVR and data centers, formed strategic alliances with telecom industry leaders, and count with the best-trained client support team.


We are here to answer your questions
Do you need assistance with an IVR solution? Let us help
or [ E-Mail a Specialist ]


 Applications
By introducing and implementing a wide range of applications, IN Switch Solutions has been an integral part in contributing to the success of many organizations. Our service center supports a wide range of applications including:

  • 3rd Party verification services for call centers
  • Account enquiry systems
  • Automated focus group studies
  • Automated Employee Recruiting and Screening
  • Call back systems
  • Contents and Sweepstakes
  • Customer surveys
  • Customer loyalty programs
  • Customized calling card programs
  • Dealer/Store locators
  • Employee reward and retention programs
  • Employee Satisfaction Surveys
  • Event registration
  • Market research surveys
  • Product ordering and fulfillment
  • Promotional Programs


 Technology
IN Switch Solutions' IVR service facilities are equipped with the most sophisticated and advanced technologies, enabling us to provide our clients with the highest level of service quality.

  • State-of-the-art IVR servers and telecommunications center
  • Facilities with telecom carriers for rapid capacity scalability
  • Dedicated and shared database servers
  • Web based activity reporting and real-time access to databases
  • Automated fulfillment systems (Web, E-mail, Wireless and Fax)
  • Real-time reporting in multiple formats, HTML, Excel, Access, and other universal formats
  • eCommerce capabilities


 Support Services
We understand how important it is to have a partner you can count on, at all times. That's why we're there for you every step of the way! Our professional services team and support team ready to serve you when you need it.

  • Dedicated Account Manager
  • 24/7 System Monitoring
  • Professional support team
  • Program administration and monitoring
     
        If you have any question, please contact us.